Privacy Policy

Last Updated: 16 March 2026

1. Company Information

Custodian is a private company limited by shares incorporated in Ireland (“we”, “us”, “our”).

For the purposes of the General Data Protection Regulation (“GDPR”) and the Irish Data Protection Acts 1988–2018, Custodian acts as a Data Controller in relation to personal data collected through this website.

Custodian
Unit 517 Grants Rise,
Greenogue Business Park,
Rathcoole, Dublin 24, D24 R9YX

Email: info@custodian.ie

Where we process personal data on behalf of clients as part of providing marketing or design services, we act as a Data Processor and process such data strictly in accordance with our client’s instructions and applicable data processing agreements.

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

Information You Provide

  • Name
  • Email address
  • Phone number
  • Company name
  • Information submitted through contact forms
  • Correspondence sent to us

Information Collected Automatically

  • IP address (anonymised where applicable)
  • Browser type and version
  • Device type
  • Referring website
  • Pages visited and time spent on the website

We do not intentionally collect special category data.

3. Legal Bases for Processing (Article 6 GDPR)

We process personal data only where a lawful basis applies:

  • Consent – where you have given clear consent (e.g., accepting analytics cookies)
  • Contract – where processing is necessary to enter into or perform a contract
  • Legal obligation – where required under Irish or EU law
  • Legitimate interests – for legitimate business purposes such as responding to enquiries and improving our website, provided those interests are not overridden by your rights

You may request clarification of the specific legal basis applicable to your data.

4. How We Use Your Data

We use personal data to:

  • Respond to enquiries
  • Provide marketing and design services
  • Manage client relationships
  • Improve website performance and functionality
  • Monitor and analyse usage patterns
  • Comply with legal obligations
  • Protect our business against fraud or misuse

We do not sell personal data.

5. Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC.

Google Analytics uses cookies to collect information about how visitors use our website. The information generated may include:

  • IP address (anonymised where IP anonymisation is enabled)
  • Device and browser information
  • Pages visited and interaction data

This information is used to:

  • Analyse website traffic
  • Improve website functionality
  • Understand user behaviour

Google may process data on servers located outside the European Economic Area (EEA). Where personal data is transferred outside the EEA, appropriate safeguards such as Standard Contractual Clauses are relied upon.

You can:

  • Refuse analytics cookies via our cookie banner
  • Adjust your browser settings to block cookies
  • Install the Google Analytics Opt-out Browser Add-on

We only activate Google Analytics where required cookie consent has been obtained.

6. Data Sharing

We may share personal data with trusted third parties, including:

  • Website hosting providers
  • IT service providers
  • CRM systems
  • Email service providers
  • Analytics providers

All service providers are bound by contractual obligations to process data in compliance with GDPR and only on our documented instructions where required.

We may also disclose personal data where required by law or regulatory authority.

7. International Transfers

Some service providers (including Google) may process data outside the EEA.

Where this occurs, we ensure appropriate safeguards are in place, including:

  • European Commission adequacy decisions
  • Standard Contractual Clauses (SCCs)

8. Data Retention

We retain personal data only for as long as necessary to:

    Respond to enquiries
    Provide contracted services
    Comply with tax, accounting, and legal obligations

When no longer required, data is securely deleted or anonymised.

9. Cookies

Our website uses essential and non-essential cookies.

Essential cookies are necessary for website functionality.

Non-essential cookies (including analytics cookies) are only placed with your consent, in accordance with EU ePrivacy rules.

You can manage your cookie preferences at any time through our cookie settings.

10. Your Rights Under GDPR

Under GDPR, you have the right to:

    Access your personal data

  • Rectify inaccurate data
  • Erase your data
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

In Ireland, the supervisory authority is the
Data Protection Commission
Website: https://www.dataprotection.ie
We will respond to all valid requests within one month in accordance with GDPR.
To exercise your rights, contact:
info@custodian.ie

11. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction.
However, no transmission over the internet can be guaranteed to be fully secure.

12. Children’s Data

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.